FAQ-EN

Technical support and solutions for Adhan in English

Why I cannot receive some notifications from AlMosaly on my iPhone?
Apple allows only a certain number of notifications to show up, roughly 60 notifications. When this number is reached, the rest of the notifications do not ...
الخميس, 22 يونيو, 2023 في 6:45 م
Adhan has no sound even though it pops up in the screen.
Open AlMosaly. From the main menu; open settings. Choose Adhaan settings, then Adhan screen, then notifications for Adhan, allow the notifications for Adhan
الخميس, 22 يونيو, 2023 في 6:25 م
More voices for Adhan
Abdullah Bafeef/ Masjid al-Haram Adhan Saudi Arabia Ma’rood Al Shereef Jordan Farooq Hadrawii Saudi Arabia Ahmed Alnafes Kuwait Ahmed Al-Emady Qatar Ra...
الخميس, 22 يونيو, 2023 في 6:26 م
Why the ads if the app’s purpose is to spread goodness?
We truly apologize about what you encountered because of the ads, and we would like to inform you that AlMosaly has a big team that is working tirelessly on...
الخميس, 22 يونيو, 2023 في 6:26 م
I want to complete Quran Khatm
AlMosaly has the Khatm special feature that enables you to set one or more Daily Quran Portion. The app evaluates your reading progress and sends you daily ...
الخميس, 22 يونيو, 2023 في 6:27 م
Why is not my iPhone set on silent automatically during Salah?
Apple does not allow the apps to silence the phone for a certain amount of time, that is due to Apple's user privacy policy.
الخميس, 22 يونيو, 2023 في 6:34 م
Sony-Allow AlMosaly to run in the background
Please note that these instructions apply to all apps to enable them to run in the background. That means it might consume from your battery. Open the set...
الخميس, 22 يونيو, 2023 في 6:34 م
Hawaui-Allow AlMosaly to run in the background
Open the settings on your phone, then select “Secured/protected apps” Then enable ALMosaly If you have followed those instructions and Adhan is still sile...
الخميس, 22 يونيو, 2023 في 6:39 م
Huawei and Honor “Notifications not showing up
Please search for “Phone manager” app which is installed in all of Hauai and honer phones. Select “Battery” from the app Please select “Close apps on scre...
الخميس, 22 يونيو, 2023 في 6:36 م
Why i am not receiving any notifications from AlMosaly?
Please follow the below instructions. Open the phone settings Scroll down until you see the apps installed on your phone, choose AlMosaly Scroll down, op...
الخميس, 22 يونيو, 2023 في 6:37 م