مدار البرمجة - مكتب الدعم

Your phone usually stops the apps from running in the background to save the battery. To solve this problem, please follow the below instructions.

Open the settings icon on your phone

Open “Apps”

Select the three dots menu

Select “Special cases”

Select “Save battery”

At the top of the page, make sure to select “All Apps”

Then make sure to untick or remove AlMosaly from this menu

Please make sure to open AlMosaly at least once a day. If the issue is still recurrent, please reach to us at support@madarsoft.com